1. Initial contact and consultation: Customers contact us by phone, email or online platform to raise cooperation needs or consultation questions.
Demand analysis: Our sales team conducts in-depth procurement communication with customers to understand their specific needs, project background and related requirements.
2. Daily program development and technical support: According to customer needs, our technical team conducts detailed daily program design, provides professional advice and product selection.
Quotation and contract: Provide detailed product quotation and contract draft, including price, delivery time, payment method and other terms. The customer signs the contract after confirmation.
3. Production preparation confirmation: After the customer confirms the order, we arrange the production plan to ensure that the required products are produced on time.
Material procurement: Purchase the required raw materials and accessories according to the order requirements to ensure the smooth progress of the production process.
4. Farmed products and quality control Farmed product manufacturing: Product farming is carried out under a strict quality control system, including processing, reorganization, testing and other stages.
Quality testing: Products are strictly tested for performance to ensure that they meet quality standards and customer requirements.
5. Product and delivery logistics arrangement: Arrange product packaging and delivery according to the appropriate logistics cycle required by the customer.
Delivery acceptance: After the product is delivered to the customer's designated location, conduct goods acceptance and confirm the delivery method. We provide necessary installation guidance and adjustment testing services.
6. Regularly visit customers for feedback: Regularly visit customers to understand product usage and customer satisfaction, and collect feedback.
Continuous improvement: Continuously improve products and services based on customer feedback to enhance customer experience and product quality.
7. Long-term partnership maintenance: maintain long-term contact with customers, explore future cooperation opportunities, and provide high-quality customer services.
Cooperation expansion: provide more product and service options based on customer needs and market changes to promote the collaborative development of cooperative relationships.