1. Multilingual meaning:
We provide multilingual online technical support services to ensure that global customers can get help in the language they are familiar with. Supported languages include but are not limited to Chinese, English, Spanish, French, German, Portuguese, etc., to facilitate customers to communicate without barriers every day.

2. Product training:
To ensure that customers can use our products correctly, we provide detailed operation training, including equipment installation, commissioning, operation and maintenance. Training can be conducted through online meetings, video tutorials or on-site training, flexibly meeting customer needs and providing a full set of product usage manuals and operation guides, including equipment function descriptions, operation steps, maintenance recommendations, etc., to help customers solve common problems independently.

3. Church and maintenance
When a device fails, our technical team can quickly analyze and solve the problem through remote diagnostic tools, provide detailed fault diagnosis reports, and give repair suggestions.

4. Spare parts supply
We maintain a sufficient spare parts inventory to quickly respond to customers' spare parts needs. Whether it is a regular accessory or a special part, we will provide it quickly to ensure the continuous transportation of equipment.

5. Regular maintenance
Provide regular maintenance services, formulate maintenance plans based on the usage and operation requirements of the equipment, conduct regular inspections and maintenance, and prevent failures.

6. Customer Feedback
We regularly conduct customer satisfaction surveys to collect customer feedback on after-sales services. We continuously optimize service processes and improve service quality based on customer feedback.